TERMS & CONDITIONS

Terms and Conditions

Please read the following terms carefully as they are designed to ensure a safe and enjoyable trip for your party and all guests and staff of Winefred Lake Lodge.

Booking and Payment:

Dates are booked on a first-come, first-serve basis and can only be held with full payment. No exceptions.

Full payment is required to hold all dates. Any changes to dates prior to arrival are subject to availability.

Any extras added must be paid upon request.

Cancellation Policy:

Guests may cancel their reservation up to 14 days before check-in for a 50% refund of the nightly rate. Service fees are non-refundable.

Alternatively, guests have the option to move their reservation to new, similar dates if the originally booked dates do not work for them.

Cancellations made less than 14 days in advance or early departures after check-in are non-refundable.

By booking with Winefred Lake Lodge, you agree to abide by these terms and conditions.

Damage Policy:

At Winefred Lake Lodge, we strive to maintain our accommodations and equipment to the highest standards for the enjoyment and safety of all our guests. In the event that damages occur to the rooms or boats during your stay, the following policy will be enforced:

1. Assessment of Damages: Upon check-out, our staff will conduct a thorough inspection of the rooms and boats for any damages beyond normal wear and tear.
2. Guest Responsibility: Guests are responsible for any damages caused to the rooms, boats, motors, equipment, or property of Winefred Lake Lodge during their stay.
3. Charges and Fees: If damages are identified, the guest will be notified promptly. The guest will be subject to a fee for the repair or replacement of the damaged items, as determined by management. The fee will be charged to the credit card on file used for booking, unless alternative payment arrangements are made with management.
4. Dispute Resolution: If guests dispute any charges for damages, they must notify management immediately. Management will review the dispute and make a fair determination based on the evidence provided.
5. Guest Acknowledgement: By booking with Winefred Lake Lodge, guests acknowledge and agree to adhere to this damage policy. Guests understand that any damages incurred during their stay may result in additional charges to their credit card.

We appreciate your cooperation in maintaining the integrity of our lodge facilities and equipment.

Vehicle and Boat Requirements:

Our road is maintained but shared by several local campgrounds, forestry, oil, and gas workers. We strongly recommend a 4X4 vehicle for access to Winefred Lake Lodge. We are not responsible for stuck vehicles or damages incurred during travel.

A valid boater's ID or equivalent paperwork is required for any guests operating our boats.

Life jackets, paddles, and safety kits must be in your boat at all times while on Winefred Lake.

Property Usage:

Use of the road, boat launch, and property is at the user's discretion. Winefred Lake staff or management is not responsible for any damages, injuries, or theft incurred. Guests must respect other guests and staff at Winefred Lake. Quiet time is 11 PM on the Winefred property and wilderness camp. Non-compliance may result in eviction.

Additionally, if a room key is lost or forgotten to be returned upon check-out, a fee will be charged to cover the cost of key replacement.

Restrictions:

No ATVs, campers, RVs, or tents are permitted on Winefred Lake Lodge property.

No Pets Allowed:

At Winefred Lake Lodge, we strive to provide a comfortable and safe environment for all our guests.

While we understand the importance of pets to many of our visitors, we have established the following policy regarding their presence in our rooms:

As part of our commitment to maintaining clean and allergen-free accommodations, pets are not permitted in the rooms at Winefred Lake Lodge. This policy applies to all types of pets, including but not limited to dogs, cats, and small animals.

• Fee for Unauthorized Pets: Should it be discovered that a guest has brought a pet into their room without prior approval, the guest will be subject to a fee.
• The fee for unauthorized pets covers the additional cleaning required to ensure the room is returned to its original condition, free from any pet-related allergens or odors.
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Waste Management:

Guests are responsible for disposing of garbage and recyclables in bins to help keep Winefred Lake Lodge and the surrounding area clean.

Boat Mooring Fees:

Reserved guests may bring their own boat and launch them at Winefred Lake Lodge for a one-time fee of $50 and a nightly mooring fee of $30.

Please remember:
All buildings ARE fully NON-smoking!